Privacy Policy
Through this Privacy Policy (hereinafter referred to as the Policy), we inform data subjects whose personal data we process about all processing activities and about the privacy policy of data subjects.
1. Responsible persons
Personal data controller:
Clearmont, spol. s r.o., ID: 25850717, with registered office at Bořivojova 20, Ostrava – Kunčičky 718 00
Contacts for exercising your rights: Telephone: +420 596 638 659, E-mail: info@clearmont.cz
(also referred to as we; us; our or us)
2. Basic terms
GDPR:
Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC effective from 25 May 2018.
Personal data:
Personal data within the meaning of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (hereinafter referred to as GDPR) means any information about an identified or identifiable natural person (i.e. data subject = you).
Special personal data:
Special personal data means data concerning racial or ethnic origin, political opinions, religious or philosophical beliefs or trade union membership; the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person and data concerning the health or sex life or sexual orientation of a natural person.
Data subject = You:
Data subject means an identified or identifiable natural person, where an identifiable natural person is a natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, a network identifier or to one or more specific elements of the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Controller:
Within the meaning of Article 4(7) of the GDPR, a controller is a natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. We act as a controller in relation to your personal data.
Processor:
A processor within the meaning of Article 4(8) of the GDPR is a natural or legal person, public authority, agency or other body that processes personal data for the controller.
Supervisory authority:
Supervisory authority in the Czech Republic means the Office for the Protection of Personal Data (hereinafter referred to as the Office for Personal Data Protection).
Risk processing:
Risk processing means processing that is likely to pose a risk to the rights and freedoms of data subjects, processing that is not occasional, or involves the processing of special personal data or personal data relating to criminal convictions and offences referred to in Article 10 of the GDPR.
Automated individual decision-making, including profiling:
Automated individual decision-making, including profiling, generally means any form of decision based on automated processing of personal data, i.e. without human intervention, based, inter alia, on the evaluation of certain personal aspects relating to the data subject, in particular for the purpose of analysing or estimating or analysing or predicting aspects relating to his or her work performance, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.
3. Categories of subjects, personal data processed, purpose, legal basis and duration of processing
We process personal data for a clearly defined purpose:
| Category data subjects | Purpose of processing Personal data | Legal basis and personal data processed | Time Processing |
|---|---|---|---|
| Our customers | Performance and execution of contracts concluded with customers | The legal basis is the performance of the contract. Identification data (first name, last name), contact data (delivery or residential address, e-mail, telephone), accounting data (credit card number, bank account number), order history, IP address, cookies and registration data for the account through which you log in, and data from the complaint form (product identification, product defects). | For this purpose, personal data may be processed for the duration of the contractual relationship and the warranty period. |
| Exercise of contractual claims after termination of the contract | The legal basis is our legitimate interest in the right to recover claims, damages and other claims that may have arisen during the course of our contractual relationship. Identification data (first name, last name), contact data (delivery or residential address, e-mail, telephone), accounting data (bank account number), order history, IP address, cookies and registration data for the account through which you log in, and data from the complaint form (product identification, product defects) are necessary after termination of the contract for the processing of complaints, the recovery of claims and other contractual obligations under the contracts concluded between us and these data subjects. | For this purpose, personal data may be processed for a period of four years after the termination of the contractual relationship, and in the case of legal proceedings for the entire duration of the proceedings. | |
| Fulfilling our accounting and tax obligations | The legal basis is the fulfilment of a legal obligation imposed on us by legislation such as the Accounting Act or the Value Added Tax Act. Identification data (name, surname), contact data (delivery or residential address, e-mail, telephone), accounting data (bank account number and other information on tax documents). | For this purpose, personal data may be processed for up to 10 years from the end of the tax year in which the transaction was provided to the customer. | |
| Dissemination of commercial communications in the form of professional information and reports, marketing materials, offers of our goods or services | The legal basis is our legitimate interest in providing and offering you similar services or goods that meet your needs, based on our common business relationship. The processing of customer identification and contact personal data is carried out for the purpose of disseminating commercial communications. | For this purpose, personal data may be processed for the duration of the contractual relationship. | |
| Visitors to the website | Statistics before data anonymization, display of ads for our services or goods | The legal basis is our legitimate interest in a) improving our services and focusing on what really interests you; b) offering you similar services or goods that match your needs, based on your access to our website. Identification data (first name, last name), contact data (address, e-mail, telephone), IP address and cookies. | For this purpose, personal data may be processed for a period of 6 months. |
| Sending a response to a website visitor’s query | The legal basis is the performance of a contract or your consent. Identification data (first name, last name), contact data (address, e-mail, telephone), IP address and cookies, the request made via the form. | For this purpose, the personal data may be processed until the query from the contact form has been processed, but no longer than 30 days or the duration of your consent to processing. | |
| Newsletter Subscribers | Regularly send business communications by email | The legal basis for this is the consent you gave us when you registered for the newsletter. Identification data (name and surname), contact details (e-mail). | For this purpose, personal data may be processed until consent is withdrawn. |
4. Period of processing of personal data
We only retain personal data for as long as is necessary for the purpose of processing – see table above. After this period, personal data may only be retained for the purposes of the National Statistical Service, for scientific purposes and for archiving purposes.
5. Recipients of personal data and transfer of personal data outside the European Union
In justified cases, we may also transfer your personal data to other entities (hereinafter referred to as recipients).
Personal data may be transferred to the following recipients:
- Processors who process your personal data according to our instructions, in particular in the area of public relations, electronic data management and/or accounting;
- public authorities and other bodies where required by applicable law;
- other entities in the event of an unexpected event in which the disclosure is necessary to protect life, health, property or other public interest or where it is necessary to protect our rights, property or safety.
We may use the Google reCAPTCHA function (hereinafter referred to as reCAPTCHA) on our website. This application is provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as Google). It is used to automatically check whether the data entry on our website has been made by a human or by an automated program by tracking the behaviour of the website visitor according to various characteristics. For example, the IP address, the time spent by the visitor on the website or the mouse movements made by the user. The processing of data is carried out on the basis of the provisions of Article 6(1)(f) of the GDPR, as we have a legitimate interest in protecting our website from abuse by automated robots and from spam. For the same reason, data is also transferred to Google.
Further information about Google reCAPTCHA and Google’s data protection policy can be found at zde and zde.
6. Cookies
After your first visit to our website, our server sends a small amount of data to your computer and stores it there. Your browser then sends this data back to the server each time you visit the site. This small file is called a cookie and is a short text file containing a specific string of characters with unique information about your browser. We use cookies to improve the quality of our service and to better understand how people use our site. To do this, we store user preferences in cookies and use them to track user trends and how people browse and behave on our site.
Most browsers are set up to accept cookies. However, you have the option to set your browser to block cookies or to notify you when cookies are sent. However, some services or features will not work properly without cookies.
Our website uses first-party cookies, i.e. cookies used only by our website (hereinafter referred to as first-party cookies) and third-party cookies (i.e. cookies originating from third-party websites).We use first-party cookies to store user preferences and data required during your visit to the website (e.g. the contents of your shopping cart).We use third-party cookies to track user trends and behavioural patterns, target advertising with the help of third-party web statistics providers. Third party cookies used to track trends and behaviour patterns are only used by our website and web statistics provider, they are not shared with any other third party.